Dear Thermospas,The area where we live, northwest Missouri, was devastated by the worst ice storm in memory this early December. Electrical service was knocked out to every residence and business ...

AFTER 3-4 MONTHS OF ELECTRICAL PROBLEMS WITH MY SPA...JED MYERS YOUR SERVICE REP...SOLVED MY PROBLEM..........HE WAS VERY KNOWLEDGEABLE AND SKILLED IN THE SPA SYSTEM........HE WAS POLITE, PROMPT AND MOST OF ...

I was having a persistent leak from my Thermozone unit...had another tech come to inspect...but was still losing and inch of water per day.  Alex stuck with this problem for ...

We had numerous problems with our spa.  Thank goodness we put it outside, because with the number of leaks we've had, I'm sure it would have caused structural damage to ...

I called for a service tech to come out to assess my hot tub. I was supposed to get a call the night before to set up a time. I ...

After ordering our Park Avenue hot tub a week ago I read MANY unhappy reports on the web related to THERMOSPA's customer service.  I actually thought about cancelling our order ...

Thank you for providing such a knowledgeable representative to assist us in setting up and inspecting our Thermospa hot tub this past week.   Alex was very thorough in his inspection ...

I would like to address the outstanding service provided on my hot tube by Mr. Milton Velez in service for ThermoSpas.  He was quick to set up an appointment for ...

Milton was exceptionally helpful assisting me with purchasing replacement jets for my'98 spa.  His complete follow-up efforts identifying specific parts minimized the (lengthy/painful) process of ordering technical and dated components...   this is ...